CSIR: Internship Programme 2018 / 2019 (End- User Support)

Council for Scientific and Industrial Research (CSIR) hereby invites unemployed IT graduates  to apply for for End- User Support Internship / Graduate Programme for 2018 /2019.

Closing Date: 2 March 2018
Location: Gauteng

About the job:

The CSIR has an opportunity for an Intern who will provide first-line support to end-users within the CSIR. This position is based in Pretoria.

Key responsibilities:

  • Assemble, configure and support end-point devices, inclusive of the necessary user support required;
  • Perform the necessary debugging on all equipment to ensure proper functionality, and help out on all projects that involve end-user support;
  • Perform basic network and telephony service support, installations, configuration and provide general user advice where required;
  • Troubleshoot software and hardware;
  • Conduct desktop management, maintenance and roll-out mechanism;
  • Provide support on both network and stand-alone printers;
  • Ensure desktop functionality is available and accessible at all times to CSIR end-users;
  • Support Microsoft and Linux desktops in a Novell environment;
  • Ensure quality service is provided to clients.

Qualifications, skills and experience:

  • A National diploma or Bachelor’s degree in information technology;
  • A+ certificate would be advantageous;
  • Basic computer knowledge;
  • Good customer relations and communication skills;
  • Stress management skills and ability to handle difficult customers;
  • A team player and lateral thinker who takes initiative.

HOW TO APPLY

Click here to apply online for CSIR: Internship Programme 2018 / 2019 (End- User Support)

PLEASE NOTE THAT FEEDBACK WILL BE GIVEN TO SHORTLISTED CANDIDATES ONLY.

For more info, please contact the CSIR Recruitment Centre on 012 841 4774 or email us at Recruitmentinfo@csir.co.za

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