OHSC: Jobs / Vacancies (Feb 2020) – Complaints Officer

Office of Health Standards Compliance (OHSC) hereby invites applications for recruitment to the post of Compliants Officer. The application will close on 17th February 2020 @ 16:00.

Location: Pretoria
Salary: R257 508 per annum

Office of Health Standards Compliance (OHSC) advertised post is as follows:

  • Complaints Officers (4 Posts) (Ref #: Ref no: OHSC 2/2020

Requirements

  • A three-year bachelor’s degree/three-year diploma/National Diploma in Health Sciences, Public Relations/Public Health or related field
  • At least 2 years’ experience in a healthcare delivery, direct patient care related environment or a health regulatory environment with demonstrable experience in complaints handling or customer service
  • Proficiency in English and additional two South African official languages
  • A certificate in Customer Care, Call Centre, Total Quality Management or related field would be an advantage
  • Excellent communication and conflict handling skills
  • Willingness to work outside of normal working hours
  • Excellent communication (Listening and questioning), problem-solving, conflict handling skills, telephone etiquette, decision-making initiative and computer skills.

How to apply

Applications should be submitted for attention of Ms L Mashiane, Office of Health Standards Compliance, hand delivered applications may be submitted to reception at the OHSC building, No 79 Steve Biko Road, Prinshof, Arcadia, Pretoria, 0001. Posted applications may be submitted to Private Bag X 21, Arcadia, 0007. Applications should be submitted on form Z83, obtainable from any Public Service Department.

Enquiries: Ms L Mashiane or Mr M Mavotsho at telephone numbers: (012) 942 7839/7808